WE PROGRAM IT. YOU INSTALL IT. WE HELP SUPPORT IT.
A wholesaler designed to give installers their time back.
YOUR TIME IS WORTH
MORE THAN THE BOX.
Every support call, programming issue and unnecessary return visit takes an installer away from the next paying job.
Product advice + supported pre-programming
Start closer to installation.
Technical support + eligible 45-minute onsite visit
Install with more confidence.
End-user technical support line
Move onto the next job.
BUY FROM TSE. GET YOUR TIME BACK.
ONE PURCHASE.
THREE LAYERS OF BACKUP.
Position the support as part of the buying decision, not as an afterthought.
PRE-PROGRAMMING
For supported systems, TSE can configure and test equipment before dispatch to reduce programming time onsite.
INSTALLER SUPPORT
Our technical team can assist with configuration, commissioning and troubleshooting during the installation.
END-USER SUPPORT
After handover, eligible end users can contact TSE for common technical and app-support questions.
WE PROGRAM IT.
YOU INSTALL IT.
Real TSE project preparation before dispatch.
LESS TIME PROGRAMMING ONSITE.
Supported systems can be prepared before they leave TSE, reducing setup and troubleshooting at the job.
ARRIVE. INSTALL. COMMISSION. MOVE ON.STUCK ON SITE?
YOU'RE NOT ON YOUR OWN.
Eligible TSE-supplied products include up to 45 minutes complimentary onsite technical assistance.*
INSTALL WITH CONFIDENCE.
If commissioning, configuration or troubleshooting becomes difficult, TSE technical support can help get the job across the line and reduce unnecessary return visits.
THE SUPPORT IS THERE WHEN THE JOB NEEDS IT.
FINISHED THE INSTALL?
MOVE ON TO THE NEXT ONE.
TSE end-user technical support is designed to reduce the routine support burden that follows completed installations.
TSE END-USER TECHNICAL SUPPORT
For eligible TSE-supplied systems, common technical and app-support questions can be directed to TSE.
LESS SUPPORT INTERRUPTION. MORE TIME FOR PAID INSTALLATION WORK.YOUR CUSTOMER REMAINS YOUR CUSTOMER. TSE IS THE TECHNICAL BACK-UP.
REAL SUPPORT.
REAL PROBLEMS.
REAL RESULTS.
CHALLENGER V8 SUPPORT
Communication faults stopped HID readers registering credentials. TSE diagnosed and rectified the fault in approximately 2 hours without replacing the panel.
NETWORK OPTIMISATION
Real project result after optimisation.
WHEN SOMETHING ISN'T RIGHT, YOU NEED PEOPLE WHO CAN FIND IT.
WE HELP WITH THE JOBS
THAT NEED MORE THAN A BOX.
Integration support and installer development are part of the broader TSE value proposition.
Whether it's access control, intercoms, CCTV, networking or complex integrations, our team is focused on finding practical solutions rather than reasons why something can't be done.
“The best projects are the ones that start with 'it can't be done.'”
AKUVOX x INNER RANGE
Integration assembled and bench-tested before deployment.
BOSCH SOLUTION 6000 TRAINING
Hands-on programming and product training for installers.
YOUR WHOLESALER SHOULD HELP YOUR BUSINESS GET BETTER.
The goal is fewer surprises onsite and more confidence when your team takes on complex work.
DON'T MOVE YOUR ACCOUNT.
GIVE US ONE JOB.
Send us one equipment list or upcoming project and compare the complete experience - not only the hardware price.
MELBOURNE + SYDNEY.
SERVICING BRISBANE.
Established operations with a Brisbane offer designed to make trying TSE easy.
FREE BRISBANE DELIVERY
ON ALL ORDERSBRISBANE INSTALLERS: TEST US ON ONE JOB.
Free freight removes one more reason not to compare TSE with your current supplier. Then judge us on the full experience: price, preparation, technical backup and after-sales support.
SELL THE SYSTEM. INSTALL IT. LET TSE HELP SUPPORT IT.
Send us your next equipment list or project.
Compare our pricing. Experience the support. Decide for yourself.
26 Davies Ave, Sunshine North VIC 3020
(03) 9079 5566
38 Lisbon St, Fairfield East NSW 2165
(02) 8722 0348
