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SKU:E21V

Akuvox E21V Vandal-resistant Emergency Intercom

Built to Last:

  • Weatherproof design for outdoor use.
  • PoE (Power over Ethernet - IEEE802.3af) for easy installation.

Clear Communication:

  • Two-way audio with echo cancellation for crystal-clear calls.
  • Optional 3MP camera for visual verification (flush mount only).

Features:

  • One panic button input for emergency intercom;
  • Camera Resolution of 3M pixels;
  • MPEG-4/MJPEG compression;
  • Complies with SIP standard for easy integration in every SIP capable PBXes: CUCM, Avaya, Asterisk, Digium, etc.
View Product Details

Product Overview

The Akuvox E21V SIP Emergency Voice Intercom Station is a rugged, highly dependable communication terminal engineered to deliver immediate voice contact in public, commercial, and high-risk environments. Enclosed in a vandal-resistant housing, the E21V provides rapid two-way voice linkage between individuals and emergency control centers, security personnel, or helpdesks. Its intuitive single-button activation ensures users can request assistance instantly during critical situations.

Leveraging standard SIP protocol compatibility, the E21V integrates seamlessly into existing VoIP infrastructure and IP communication networks without requiring specialized proprietary servers. Built for long-term operation in high-traffic or exposed locations—including transport hubs, parking structures, and educational campuses—it delivers high-clarity full-duplex audio backed by flexible power options supplied directly through Total Security Equipment.

Key Capabilities

Instant Emergency Dispatch

Features an oversized, intuitive activation button that establishes an immediate SIP call to response centers or security personnel.

Vandal-Resistant Housing

Constructed with heavy-duty materials designed to withstand physical impacts, tampering, and harsh daily usage in public zones.

SIP 2.0 Open Integration

Connects directly to IP PBX systems, call centers, and VoIP networks using open SIP standards for fast, gateway-free routing.

High-Clarity Two-Way Audio

Combines an integrated high-sensitivity microphone and speaker for clear voice transmission during high-stress emergency calls.

Sheltered Outdoor Readiness

Engineered to perform in exposed indoor corridors, sheltered walkways, and outdoor public help stations.

Flexible Installation & Power

Mounts cleanly on vertical surfaces or pillars, supporting Power-over-Ethernet (PoE) or local DC power wiring.

Best For

Parking Structures
Provides a reliable help station across multi-level parking decks and stairwells.
Transport Terminals
Enables passengers to reach platform staff or security at train and bus stations.
Educational Campuses
Acts as a fixed emergency call point along walkways, corridors, and common areas.
Commercial Complexes
Presents an accessible security contact terminal for visitors, staff, and contractors.

Why Choose the E21V

In high-risk or isolated areas, standard intercoms can suffer from physical damage or complicated interfaces. The Akuvox E21V solves this with a vandal-resistant build and simple one-touch call button. Sourced through Total Security Equipment, it links directly to your existing IP PBX or emergency monitoring stations via standard SIP, providing an immediate, clear voice connection when swift support is critical.

Buyer Decision Tips

Network Connection Point: Verify that a standard network drop with PoE (or adjacent 12V DC power) is available at the intended mounting location for easy single-cable setup.
SIP Server Routing: The E21V can be programmed to ring a central security console, an automated IVR, or external phone lines depending on your facility's response protocols.

Key Features & Technical Specifications

Communication Protocol SIP 2.0 Voice Intercom
Activation Mechanism Emergency Voice Call Button
Audio System Full-Duplex Two-Way Voice Communication
Enclosure Construction Vandal-Resistant Heavy-Duty Housing
Mounting Type Surface / Wall Mounted
Network Compatibility SIP / VoIP System Integration
Operating Environment Indoor & Outdoor (Sheltered)
Power Options Power over Ethernet (PoE) / DC Input (site dependent)

Ideal Use Cases

Transport Terminals & Stations

Gives travelers a direct link to station staff at platform waiting zones or entry gates.

School & University Campuses

Establishes fixed, easily identifiable help stations in hallways and common outdoor walkways.

Commercial Lobbies & Stairwells

Enhances building safety by giving occupants immediate access to security dispatch.

Multi-Level Parking Garages

Provides a durable, vandal-resistant voice call point in high-risk or isolated parking bays.

Choosing the Right Model

Choose this model (E21V) if…

  • You require a vandal-resistant, single-button emergency voice call station.
  • Your facility utilizes SIP/VoIP communication networks for security dispatch.

Choose a different model if…

  • Live video verification is required. Select a video door phone (such as the E12W or E16C) if visual camera streaming is needed alongside voice.
  • Access control credentials are needed. Choose a touchscreen access terminal if RFID, facial recognition, or PIN keypads are required.

FAQs

1. How does the E21V handle emergency call reliability?

The E21V uses standard SIP protocols to route calls straight to IP consoles or VoIP extensions, providing fast, high-clarity voice communication over the network.

2. Is the E21V resistant to physical tampering?

Yes, it features a rugged vandal-resistant exterior designed to withstand physical impacts, knocking, and heavy usage in public spaces.

3. Can the E21V be installed outdoors?

It is designed for indoor locations as well as sheltered outdoor positions protected from direct torrential weather exposure.

4. Does the E21V require special proprietary software?

No, its open SIP architecture allows standard integration with third-party IP PBX systems and SIP intercom servers.

5. How is the emergency station powered?

Depending on site requirements, the unit can be powered via Power over Ethernet (PoE) or an external DC power connection.

6. Where can I purchase authentic Akuvox emergency terminals?

Genuine Akuvox units and full technical assistance are supplied directly through Total Security Equipment.

Additional Information

Melbourne HQ

26 Davies Ave., Sunshine North, VIC 3020
03 9079 5566

Sydney Branch

38 Lisbon St., Fairfield East, NSW 2165
02 8722 0348

Ordering & Support

  • Australia-wide shipping
  • Genuine Hikvision Australian stock
  • Compatible NVRs, brackets and junction boxes in stock
  • Trade accounts and volume pricing
  • Phone support on framing, zone setup and NVR compatibility
  • Download Spec Sheet

Not sure whether you need the motorised zoom or whether a fixed-lens deterrence bullet would do? Call our Melbourne team on 03 9079 5566 or Sydney on 02 8722 0348 — describe the position and we will tell you honestly which model fits.

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