MOST COMMON QUESTIONS TSE HAS BEEN RECEIVEING ABOUT RETAIL SECURITY SOLUTION

As a professional and experienced security wholesaler, TSE experts are frequently contacted by customers and end-users in the retail industry with questions. Several common questions for us are:

  • How do you maintain security both inside and outside the store?
  • How can I manage customers while they shop while still respecting their privacy and safety?
  • How do you record and store customer or shopper activities so that both parties can save time and effort filing complaints when there is a conflict?
  • As a shop owner, how do you effectively manage staff entry/exit and activities within the warehouse/stock room?
  • Is it possible to detect shoppers' motions and assist them in a timely manner if they fall (particularly elderly or pregnant women)?
  • Will shop owners and employees be immediately notified of any unauthorized intrusions or incidents?

Most importantly, the security system should be simple to use, manage, and maintain with high efficiency and cost savings, which will help businesses improve their operations and performance. 

THE RETAIL SECURITY SOLUTION IS THE MOST COMPLEX SOLUTION BECAUSE IT REQUIRES A STABLEALL-IN-ONE SYSTEM

With over 20 years of experience, TSE understands the unique security needs of busy retail environments, where millions of people and diverse activities require constant monitoring.

As a result, we build upon the manufacturer's original solution and create numerous upgraded versions that better meet Australia's security requirements.

ESSENTIAL FEATURES THAT ALWAYS APPEAR IN RETAIL SECURITY SOLUTION
  • People Counting: This feature is provided by advanced cameras (such as AI range), which can measure foot traffic at store entrances and export daily, monthly, and annual data to a computer. Traffic analysis can greatly improve the efficiency of a company's operations.
  • The Ultra Smart series cameras support super WDR (up to 140dB), allowing for crystal-clear image clarity even in high contrast or illuminated situations (counter area). Store entrances must be clearly visible at all times.
  • Heat Map: A 360-degree camera (fisheye camera) has heat map capability, which displays hot and cold regions based on consumer flow, and it can be used to conduct more detailed business research. Owners can also get a full view of the store floor by using fisheye camera. 
  • Mode 1: Dewarping Modes: We set up as per your request to provide a clear view of each corner, ensuring that you do not miss any parts inside your store.
  • Mode 2: Corridor Mode: This feature provides a clear view of all aisles without the need for one camera per area, as was the case in the past.
  • Regional People Counting: Tracking shoppers' movements around a store can help businesses improve product placement and increase customer dwell time. The People Counting feature is sometimes used to monitor traffic movement in specific areas.
  • Advertising Screen: This latest amazing feature supports a variety of video formats, as well as images, text, and voice recordings. Remote device administration allows you to set a timer, change the volume, sync the time, take screenshots, and perform remote upgrades. This feature also has the potential to enable building owners to implement efficient targeted marketing strategies in the near future.
  • POS Integration: Video and POS information can be displayed simultaneously in both live and replay modes. The system also supports text search, which allows users to find invoices and the accompanying video recordings.
  • Starlight Feature: This function is well-known for challenging low-light environments; the Starlight Ultra-lowlight technology provides the best light sensitivity, capturing all colour details in low light down to 0.003 lux. Cameras with this technology will use a set of optical features to auto-balance light in scenes, resulting in clear images in low-light environments. At F1.2, the minimum illumination is 0.003Lux. 
  • 4K Ultra HD quality is beneficial in areas where higher resolution improves detail clarity. Some areas, such as parking lots, will make the best use of high-resolution cameras, providing clear images to track suspicious targets from all angles and corners.
AREAS WITH RELATED BENEFITS TO INSTALL A SECURITY SYSTEM FOR RETAIL BUILDINGS/SHOPPING MALLS

Areas include the entrance, store floor, checkout counter, office/monitor room, storeroom, and parking lot.

So, when business owners/building stakeholders/installers/security businesses approach TSE experts, we are proud to design and provide you with many amazing benefits to equip your stores with a good CCCTV system, as listed below:

Preventing loss and enhancing security: 
  • The security system can be integrated with the POS system, allowing us to increase the exact rate of product purchase based on people's payment activities at the checkout counter.
  • You can have surveillance without blind spots, allowing owners to monitor any area or corner of the store 24 hours a day, seven days a week via monitors or mobile devices.
  • We also guarantee that your system will have HD video surveillance quality, allowing you to view clear images and footage at all times.
  • TSE understands that as an owner, you are extremely busy with your development plan, so we'd like to help reduce your management effort by enabling remote monitoring and playback on your mobile devices, such as tablets or phones.
  • Furthermore, TSE experts will walk you through all configuration steps, allowing you to fully understand and enjoy the data visualization feature, which has the potential to significantly impact your marketing/business strategy in the near future.
POPULAR DEVICES OF A COMPLETE RETAIL SECURITY SOLUTION INCLUDE (but not limited to)
  • Network cameras
  • Network video recorders
  • Hub / Switches
  • Dedicated storage (removable and upgradable)
  • CAT5/CAT6 cables (network IP system)
  • 22 inch monitor or 24 inch monitor in full HD resolution LCD panel and built-in speaker

Some special stores will benefit from analogue CCTV systems rather than network systems, and TSE experts are happy to advise you on the best options with similar features, ensuring that you have complete protection.

SOME TIPS FROM TSE EXPERIENCE OF RETAIL SECURITY PROJECTS

There are always mini stop shops, mini carwashes, and mini stand outlets in front of shopping malls or near front entrances (large buildings have four or six entrances). Having CCTC cameras (particularly 360-degree cameras or outside PTZ cameras) in these areas will help:

  • Monitor shopper activities and detect abnormal behavior.
  • Gain more trust from shop tenants and maintain positive relationships with them.

Balancing employee privacy with effective monitoring is a critical challenge for managers. TSE understands this and goes beyond simply offering solutions.  Our team leverages psychology research to develop systems that are both discrete and effective.  When you choose TSE, we'll carefully analyze your needs to determine the optimal placement and camera styles for areas like booth entrances/exits, shelves, and warehouses.  Here are some key features to consider regardless of the specific system you choose:

  • Alarm/Siren feature
  • Abnormal detection feature
  • Temperature control feature (especially for cold storage warehouse)
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