SKU:R20BX5
Akuvox R20BX5 SIP 5 Buttons Door Station
Login to buyPoE installation and SIP/ONVIF integration ensure seamless functionality. Gain confidence and peace of mind with the R20B.
Features:
- Five call buttons with name plate;
- Wide-angle camera: 110º (H), 58º (V);
- PoE (IEEE802.3af, Power-over-Ethernet);
- Two-way audio communication over IP networks with Echo Cancel feature;
- Complies with SIP standard for easy integration in every SIP capable PBXes;
- Complies with ONVIF standard for easy integration with any network surveillance system.
Benefits:
- Enhanced Security: Visually verify and verbally confirm visitor identity before granting access.
- Peace of Mind: Know exactly who enters your facility, fostering a more secure environment.
- Professional Design: Maintains a discreet and modern aesthetic that complements your building's design.
-
Vendor:
Akuvox
- Tags: New arrival

- Description
Product Overview
The Akuvox R20BX5 SIP Video Door Phone is a versatile, multi-tenant outdoor intercom station designed to streamline access control and video communication for multi-occupant buildings. Featuring five individual, clearly labeled call buttons, the R20BX5 allows visitors to dial specific apartments, office suites, or departments directly without navigating complex digital menus or directories.
Enclosed in a durable weatherproof casing engineered for external entry points, the unit combines a wide-angle color video camera, hands-free full-duplex audio, an integrated RFID card reader for contactless user access, and dual independent relay outputs for driving electric door strikes and automatic gates. Built on open SIP standards for gateway-free integration with IP-PBX platforms, indoor monitors, and mobile apps, it is supplied directly through Total Security Equipment.
Key Capabilities
5 Direct-Call Buttons
Equipped with five programmable physical buttons with nameplate inserts for instant, one-touch visitor calling to individual units.
Open SIP Protocol Integration
Connects seamlessly into VoIP networks, IP-PBX systems, and SIP indoor touchscreens for flexible local or remote call routing.
Wide-Angle Color Camera
Captures clear high-definition video of entry zones to facilitate quick visual verification of arriving guests and couriers.
Dual Relay Output Control
Features two independent relays to manage multiple access barriers separately, such as a pedestrian latch and an automated vehicle gate.
Integrated RFID Access
Allows authorized residents or personnel to gain fast entry via contactless RFID proximity cards or keyfobs.
Weatherproof Surface Mount
Constructed with a rugged, weather-resistant enclosure designed for outdoor surface mounting at main entry doors or gate posts.
Best For
Perfect for boutique apartment buildings or multi-family complexes requiring dedicated tenant buttons.
Allows visitors to ring specific business suites or departments (e.g., Reception, Logistics, Management) directly.
Enables patient or customer access control for shared professional spaces and medical practices.
Ideal for locations that require controlling both a pedestrian side door and a sliding vehicular gate.
Why Choose the R20BX5
For multi-tenant properties with up to five distinct occupants or offices, standard single-button door stations are insufficient, while large digital directory panels can be unnecessarily complex. The Akuvox R20BX5 offers the perfect middle ground—providing direct, physical one-touch calling for five units in a compact, weatherproof unit. Sourced through Total Security Equipment, it combines clear HD video, dual relay output flexibility, and proximity card access in an easy-to-use outdoor terminal.
Buyer Decision Tips
Key Features & Technical Specifications
| Communication Protocol | SIP (Session Initiation Protocol) Voice & Video |
| Call Interface | 5 Programmable Direct Call Buttons with Nameplates |
| Video System | Integrated High-Definition Color Camera |
| Audio System | Hands-Free Two-Way Voice Communication |
| RFID Card Reader | Integrated Proximity Card / Keyfob Reader |
| Relay Outputs | 2 Independent Relays (Lock / Gate Control) |
| Installation & Mounting | Surface Mount (Wall or Entry Panel) |
| Environmental Rating | Weatherproof Housing for External Outdoor Use |
Ideal Use Cases
Apartment Complexes
Allows visitors to dial individual residences directly from a main entrance without confusion.
Commercial Office Buildings
Enables visitors to contact specified business suites or administrative departments straight from the foyer.
Gated Multi-Tenant Communities
Combines tenant calling with RFID badge access for authorized vehicles or pedestrian residents.
Shared Professional Facilities
Offers an organized, individual access solution for multi-firm professional centers and clinics.
Choosing the Right Model
Choose this model (R20BX5) if…
- You need to support up to 5 individual call buttons for separate tenants or departments.
- You require dual relays to independently control two different entry points (e.g., door and gate).
Choose a different model if…
- You only have a single tenant destination. Choose a single-button model like the R20A for single-residence or main reception doors.
- You require PIN code or multi-tenant directories. Select models with digital touchscreens or numeric keypads if accommodating larger tenant lists.
FAQs
1. Can the R20BX5 work with standard SIP phone systems?
Yes, the R20BX5 uses open SIP protocols, making it compatible with a wide range of VoIP solutions, SIP PBXs, indoor touchscreens, and mobile softphone apps.
2. How do the dual relays benefit access control?
The two independent relays allow separate control of multiple physical access points, such as an electric door strike and an automatic driveway gate, from a single door phone.
3. Can each call button ring a different indoor monitor or phone extension?
Yes, each of the five physical buttons can be mapped to ring individual extension numbers, indoor monitors, or external call groups across the SIP network.
4. Is the R20BX5 suitable for full outdoor exposure?
Yes, the unit features a weatherproof design built to withstand external weather elements at outdoor entry gates and building facades.
5. Does the unit support keyfob entry for tenants?
Yes, the built-in RFID card reader enables authorized tenants or employees to swipe proximity cards or keyfobs for direct door unlocking.
6. Where can I buy genuine Akuvox intercom units and accessories?
Authentic Akuvox intercom systems, accessories, and technical guidance are provided directly through Total Security Equipment.
Additional Information
Melbourne HQ
26 Davies Ave., Sunshine North, VIC 3020
03 9079 5566
Sydney Branch
38 Lisbon St., Fairfield East, NSW 2165
02 8722 0348
Ordering & Support
- Australia-wide shipping
- Genuine Hikvision Australian stock
- Compatible NVRs, brackets and junction boxes in stock
- Trade accounts and volume pricing
- Phone support on framing, zone setup and NVR compatibility
- Download Spec Sheet
Not sure whether you need the motorised zoom or whether a fixed-lens deterrence bullet would do? Call our Melbourne team on 03 9079 5566 or Sydney on 02 8722 0348 — describe the position and we will tell you honestly which model fits.



