“Our target market is end users – from a one terminal PC (home, small business) user to Medium Businesses (Clinics/old aged homes/IT based business) and heavy Industrial Companies or Institutions (mines/hospitals/oilfields).”
HISTORY OF PSS DISTRIBUTORS COMPANY
PSS Distributors ensures that, regardless of the size of the UPS installation, PSS Distributors will approach each project with the necessary planning, execution of professional technology, and abilities to ensure its success.
This company began in 1994 with a single branch and has since grown to include the manufacturing and distribution of a wide range of products, including uninterruptible power supplies, 19-inch data cabinets, power supplies, Gecko compact enclosures, wall hanging racks, and red back racks, among others.
PSS is proud to have developed one of the greenest UPS systems available anywhere in the world: the Green / Energy Saving UPS.
The company has developed organically throughout Australia and now distributes in Perth, Melbourne, Sydney, Brisbane, and Darwin.
ACHIEVEMENTS
PSS currently has five distribution locations around Australia, three of which are full-service warehouses complete with sales representatives, inventory, and on-site experts.
PSS currently employs 14 individuals and sells its products throughout Australia and Africa.
Over the last six years, PSS has outpaced the competition and more than doubled its sales. PSS attributes its success to an unbroken commitment to client pleasure and support.
PSS is pleased to have major hospitals, financial institutions, mining sites, and significant multinational businesses as clients, including Avis Car Hire (2 x 60KVA), DHL (1 x 80KVA), BOC Gases (1 x 80KVA), Bunnings Warehouse (2000 x 600VA), and Bosch, to name a few.
Distribution and manufacturing are two distinct things: PSS devices are manufactured to the highest standards around the world to meet the requirements of numerous international certifications. With agents and distributors in Australia and throughout Africa, our high-quality and flexible products are consistently marketed with great success all over the world.
After-Sales Service is offered to all dealers: this is the key to our company's rapid growth, as well as the excitement with which our salespeople approach their duties. PSS is available to our clients 24 hours a day, seven days a week, and provides complete technical support to provide their peace of mind. Continue reading to learn more about the excellent service and assistance that PSS provides.
PSS DISTRIBUTORS EXPERTISE OF UPS
All UPS units, like any other complicated electronic equipment, require regular maintenance to ensure peak performance and reliability. During maintenance visits, PSS Distributors staff inspect, test, calibrate, update, and clean components.
A written report is supplied that details the inspection results and makes precise recommendations for corrective measures, proactive replacements, and upgrades.
PSS Distributors, with over 5 years of expertise servicing industry-leading UPSs, can assist you in maintaining your UPS's reliable performance, resulting in a higher return on investment.
To ensure correct performance, our professional personnel inspect the safety and control features, batteries, and connections of your UPS systems on a regular basis. This also includes load testing and determining the backup duration of your batteries, spare parts, or time and material services, which are offered to clients without a comprehensive maintenance contract. Last but not least, full reports are delivered following each PM visit.
Regular equipment testing should be part of a facility's UPS maintenance plan. The testing framework and its activities are very flexible and heavily reliant on client requirements; nonetheless, thorough procedures are often included regularly, semi-annually, yearly, and biennially.
Whenever UPS testing is performed, our personnel put the system in bypass mode or shift the load to the redundant system, if it is so constructed. They take extra precautions when servicing the equipment to avoid an outage. Our specialists are also knowledgeable with the majority of common UPS equipment, as well as the manufacturer's testing criteria, specifications, and, of course, safety considerations.
Furthermore, if our clients experience any unforeseen issues with their UPS equipment, PSS Distributors can promptly source spare parts from our local warehouses and field engineers to provide global remedial service. We provide our clients with extensive 24/7 remote assistance as well as service level agreement-based on-site support (TSE will work with PSS to secure this for us), which all contribute to a substantially smoother and faster corrective maintenance process.
BENEFITS OF AN OFFICIAL DEALER
As an approved dealer, TSE is committed to ensuring that every installation and maintenance step, no matter how large or small, is treated as a project, with proper planning and execution of technology and skills to ensure consistent and dependable electricity.
A wide range of warehousing services are available at the core warehousing locations (Melbourne and Sydney, with plans to expand to Brisbane and Perth in the future), which are an essential component of PSS Distributors Supply Chain solutions for Total Security Equipment. Larger hub locations in key regions, as well as smaller warehousing facilities in outlying areas, make up the available storage capacity nationwide.
Once PSS Distributors gets the list of sites and on-site equipment as basic information for spare management, an assessment for dependable and time-efficient solutions is developed. As part of the assessment, a service delivery team will identify and anticipate the number of spare parts required at each local warehouse near a site using spare management analytics.
Furthermore, the most significant benefit is that we have complete access to and request documentation and trainings from PSS's parent firm, which gives us the greatest confidence in serving all customers in all projects.
